First Underwriting Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Imaging Insurance is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of First Underwriting Limited. Please let us know if you encounter accessibility barriers:

Phone: 020 7655 8035
Email: [email protected]

Postal address:
First Underwriting Limited,
‘The Gherkin’
Level 15, 30 St Mary Axe
London, EC3A 8EP

We try to respond to feedback within 24 business hours.

At First Underwiting Limited, we are aware that many of our customers have varying needs or a disability which may affect how they may view and access the internet.

We are committed to making sure that everyone has access to our website and its content. Our aim is to ensure that everyone is able to read the details contained and complete applications online.

To increase the text size

In Internet Explorer, go to the View menu and select Text Size.
In Google Chrome, go to the View menu and select Text Size.
In Mozilla Firefox, go to the View menu and select Text Size.

To disable stylesheets

In Internet Explorer, go to the Tools menu and select Internet Options,
click the Accessibility button and disable the StyleSheet.

Customer feedback is important to us. If you discover a part of our website that has been difficult to use, please contact us and let us know.